If you have a Contact Center Manager Rls. 6.0 system in your company, it would be good to have a technician, who knows the inner workings to handle the hardware and software, as well as the ability to install and configure it.920-163 In order to become certified in this you must pass the 920-163: NCSS - Contact Center Manager Rls. 6.0 Technical Support exam.
To get an idea of what this test looks like, here is an overview:
Objectives/Percentage of Exam
Product/Solution 8%
Hardware/Software Installation 25%
Configuration 39%
Maintenance 15%
Administration 13%
In the Product/Solution section, you describe the components and features of the CCM Rls. 6.0 system.920-163 Exam In the section under Hardware/Software Installation, you need to show how to install the CCMS software, along with all the functionality that goes with it.920-163 Braindump You will show how to install the License Manager and you will also show how to set up the Windows 2003 Server operating system to integrate with the CCMS software.Testking 920-163 In the Configuration section you will show how to configure the CCMS to work with PBX, applications on the applications server, CallPilot voice processing, Realtime Statistics Multicast, Contact Center, and user workstations to access the CCMA server. In the Maintenance section you will show how to do a database backup, restore database files, and create a Recovery Disk, as well as use the Server Utilities. In the Administration section you will show how to configure Agents, Supervisor/Agents and Web Client users to work with the CCMS system.
When you are ready for this test, contact certifyme and we’ll send you our most current exam. Give yourself a competitive advantage. With a professional certification from certifyme you will set yourself apart from the competition by earning a globally recognized credential.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment